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First the website is not Apple OS X friendly.
I ignored all the internet feedback about the product to my irritation. It arrived with lousy documentation, missing parts, and activation experience that represents the worst in customer service. The website has multiple points of failure, and no where is there a place to tell you why it isn't working, or what setting will fix it.
I registered on the website but just after entering all the information the site hung up with pop up that said that it was completing the registration please wait. Well the computer waited the whole night to not avail. I logged off and then I couldn't log in into the website because the log in would kick me out. I called 22 later and spoke with a customer service who said I need to wait the full twenty four hours until the email arrives. I called back after the 24 hours but now customer service just says call back during business hours. Its 3:00 pm, what is the new definition of business hours? No one is available on Saturdays for product support.
Sixty hours after registering the product still no account activation email.After being told to wait for the email for more than three days, I finally log in from a windows xp computer and things went smoother. I was told to re-register, when I went to to do so it told me the device was already registered. So I logged in again, suddenly I found that despite no email the service was running.
Initially the device was only able give me position within a radius of 1500 meters or an area of 2.72919533 square miles to search. Then I moved the watch to a open parking lot updated the location and waited. In about five minutes, the map updated with a position within three feet of where the watch was located.
I will edit my review after a week of use by my son.
Click Here to see more reviews about: LOK8U NUM8-BLACK Child Locator GPS Watch
nu·m8 (pronounced new-mate) is the world's first and smallest GPS locator device specifically designed with children in mind. nu·m8is a watch that conceals GSM and GPS modules that enable you to locate your child, whenever you feel you need to know, via the internet or through your mobile phone (SMS/Text).
What's in the Box nu·m8 GPS Watch (Black), Desktop Charger, Instruction Guide
Click here for more information about LOK8U NUM8-BLACK Child Locator GPS Watch
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